Last updated: April 18, 2026 If you have a complaint regarding listing misuse, privacy concerns, abusive behavior, or policy violations, you may raise a grievance through support contacts provided on the portal. Please include: - Your full name and reachable contact details - Relevant property/lead reference ID - Description of issue with date/time - Supporting screenshots/documents (if available) Resolution Flow: - Acknowledgement and initial review - Verification with internal logs and relevant account/listing data - Action: correction, moderation decision, temporary hold, suspension, or closure - Escalation if further review is required